Cookie policy

For the correct functioning of the web site and for any upgrades for the purpose of improving your browsing experience, it is necessary to store a minimum amount of information (cookies) on your computer. More than 90% of web sites use cookies, and must ask for the user’s consent according to EU law. By using this web site, you consent to the use of cookies, which you may block and continue to browse the web site, but some of its features may not be functional.

What is a cookie?

A cookie is a piece of information stored on a personal computer at the moment of web site browsing. Cookies enable a simpler use because they store your web site preferences (language or address), activating them again when the web site is reloaded. In that way, the information is tailor-made to your needs and the usual purposes.

Apart from simple information about your preferences, cookies can also store a large quantity of personal information (name and surname, e-mail address), to which you must completely consent. If it is not expressly enabled, cookies may not access any files on your computer. Cookie storage and sending activities are not visible to you. However, in the settings of you chosen Internet browser, you can choose the option to accept/reject requests for cookie storage, deletion of stored cookies and other activities related to cookie use.

How to disable cookies

By disabling cookies, you prevent them from being stored on your computer. Cookie settings can be configured and changed in your chosen Internet browser. To view your settings, select the browser you are using (Chrome, Firefox, Internet Explorer and Opera or Safari (web sites in English)). If you disable cookies, you will be unable to use certain web site functions.

What are temporary cookies?

Temporary cookies, or session cookies, are deleted from your computer once the Internet browser in which you are viewing a web site is closed. With the aid of those cookies, web sites store temporary data.

What are persistent cookies?

Persistent (stored) cookies remain on your personal computer even after the Internet browser is closed. With the aid of those cookies, web sites store data to facilitate use. For example, web sites requiring you to enter your user name and password will “remember” your entry, which will appear every time you visit the page.  Persistent cookies will remain stored on the computer for days, months or years.

What are first-party cookies?

First-party cookies come from the web site you are viewing. They may be temporary or persistent. In that manner, web sites store data that will facilitate use every time you visit that web site.

What are third-party cookies?

Third-party cookies come to your computer from other web sites linked to on the web page you are viewing. They are, for example, pop-up ads, and cookies track web sites for advertising purposes.

Does this web page site cookies?

Yes, this web page uses cookies in order to provide a simpler and better user experience.

What kind of cookies does this web site use?

Session cookies – they are cookies that will be automatically deleted upon closing the Internet browser you are using.

Persistent cookies – they are cookies that will remain “recorded” in your Internet browser until they expire of you delete them manually. The collected information is anonymised, and does not include your private data.

Does the web site contain third-party cookies?

There are several external services that store session cookies, but they were not set up by this web site. The purpose of session cookies is uninterrupted of the possibilities that enable users simple access to the content. This web site enables the following:

Traffic measurement

The web site uses Google Analytics – a tool for traffic measurement. If you want to prevent this service from storing cookies, opt out of them on this link: Google Analytics -

Additional information about opting out of cookies

There are several web sites for opting out of storing cookies for various services. For more information, see the following links –;

Privacy rules

The web site has implemented and uses advertising on the Google Display Network.

Visitors may opt out of the Google Analytics service for advertising on the Google Display Network, and adjust advertising using the Ad Setting Manager. The web site uses remarketing within Google Analytics for advertising on the Internet. Third-party suppliers, including Google, display the ads of on web sites all over the Internet.

The web site and third-party suppliers, including Google, use first-party cookies (e.g. Google Analytics cookie) and third-party cookies (e.g. DoubleClick cookie) to optimise and display ads based on the web site traffic.


Purpose and contents

We, Hilding Anders d.o.o. are dedicated to the protection of your privacy and of your personal data. This Privacy Notice describes the manner in which we process and use personal data at our disposal as well as the means through which you can contact us if you have additional questions in relation to the processing of your personal data.

Which personal data are processed and why?

We collect and process your name and surname as well as your e-mail address that you provide while being informed about the Hespo offer and services. Apart from the above uses and purposes, we may also use your personal data for our internal records, for statistical analyses and (if applicable) to fulfil your product orders and/or to contact you in connection with the sale or our procedures as regards our communication with users.

What is the legal basis for the processing of your personal data?

The processing of your personal data for the above purpose is based on the fact that the processing is necessary for us so that we can complete the sales process with you.

Moreover, the possible additional processing of your personal data for the purpose stated in the above paragraph is based on our legitimate interest for analysis and subsequent improvement of the products and services offered by Hilding Anders d.o.o.

Who has access to your personal data?

We have implemented appropriate technical and organisational measures in order to protect your personal data from loss, unauthorised access etc. The number of persons with access to your personal data is restricted. Only individuals related to Hilding Anders d.o.o. who have to process your personal data in line with the above purposes will have access to your personal data.

How long are your personal data stored for?

We store data until the fulfilment of the purpose for which they were collected. This means we will delete your personal data when you request it by unsubscribing from our newsletter. From that point onwards, statistical data, which are anonymised, may be stored.

What are your rights?

Hilding Anders d.o.o., OIB: 9859473140, with its registered seat in Prelog, Kralja Zvonimira 38 is the Data Controller. This means we are responsible for the processing of your personal data in accordance with the laws in force. Our Data Protection Officer is Ms Jadranka Horvat. You may contact her at +385(0)40 650 042.

You have a right to know which personal data of yours we process. You may request a copy of those data. You have a right to correct any inaccurate personal data pertaining to you. In some cases, you may request that we delete your personaldata (if, for example, the personal data are no longer needed for the performance of our contract with you). Of you have given consent for the processing of your personal data for an explicit purpose, you may always revoke your consent. If you wish to revoke your consent, you may contact us using the contact information in the previous paragraph. Moreover, you have a right to object to certain processing of your personal data, and you may request that the processing of your personal data be restricted. Keep in mind that any limitation or deletion of your personal data may lead to us being unable to fulfil our contractual obligations.

If you have any questions about how we process personal data pertaining to you or if you wish to exercise your rights in accordance with the previous paragraph, you may contact us at, by sending a letter to the aforementioned address or by phone at +385(0)40 650 042; +385(0)40 650 007.

If you have any objections or complaints as to the manner in which we process your personal data, you may lodge a complaint with the relevant personal data protection authority.


In case of any changes of the manner in which we process your personal data, we will notify you by publishing an updated version of this Privacy Notice at